TERMS

TERMS & CONDITIONS OF USE FOR www.anntheato.com

 These terms and conditions govern your use of the website www.anntheato.com. By accessing and using this website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the website.

Ownership of Content

The content on www.anntheato.com, including text, images, videos, and any other materials, is owned by Ann Theato unless otherwise stated.

Use of Website

You may use www.anntheato.com for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, or otherwise use any content from this website without prior written permission from Ann Theato.

User Contributions

Users may submit comments, feedback, or other contributions on the website. By submitting content, you grant Ann Theato the right to use, modify, and display your contributions.

Privacy

Please review our Privacy Policy on www.anntheato.com for information on how we collect, use, and protect your personal information.

Links to Third-Party Websites

www.anntheato.com may contain links to third-party websites. Ann Theato is not responsible for the content or practices of these websites.

Disclaimer

While we strive to provide accurate and up-to-date information, www.anntheato.com is provided “as is” without any warranties or guarantees of any kind, either expressed or implied.

Limitation of Liability

Ann Theato shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of www.anntheato.com.

Changes to Terms and Conditions

Ann Theato reserves the right to update or modify these terms and conditions at any time. It is your responsibility to review them periodically for changes.

Governing Law

These terms and conditions are governed by the laws of England and any disputes shall be subject to the exclusive jurisdiction of the courts in England.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact Ann Theato by email: [email protected].

By using www.anntheato.com, you agree to these terms and conditions. If you do not agree with any part of these terms, please discontinue your use of the website.

TERMS & CONDITIONS FOR 1:1 APPOINTMENTS, EVENTS AND ALL CLASSES

When you utilize or interact with the following (as applicable):

(a) the website found at www.anntheato.com;

(b) Ann Theato’s presence on Facebook and Instagram (referred to collectively as “Social Media”);

(c) any readings, whether conducted online or in person, including one-on-one sessions, public displays of mediumship, workshops, events, and any provided guidance or advice;

(d) sessions involving past life regression or hypnosis;

(e) products; or

(f) the content accessible on the Website or Social Media (Sections 1(a) through 1(f) collectively known as the “Services”), you affirm the following:

(i) you are at least 18 years old; and

(ii) you have thoroughly read, understood, and agreed to both the Disclaimer and the Terms and Conditions outlined here.

Please take note that the Services are intended solely for entertainment purposes and should not be regarded as substitutes for legal, financial, professional, medical, or psychiatric advice or care. All Services, readings, products, and content provided are subject to your personal interpretation, and no guarantees are made concerning the accuracy, relevance, or quality of the information or guidance provided, as the Services are designed for entertainment purposes only. Any results, whether explicitly stated or implied, cannot be assured. Ultimately, the decisions you make in your life are your own responsibility. If you choose to utilize or rely on any information or guidance provided through the Services, you acknowledge and accept that you do so at your own risk.

To the fullest extent permitted by law, neither Ann Théato nor her employees and agents will be held liable to you or any third party for any losses, claims, or damages of any kind (including, without limitation, physical, emotional, medical, mental, financial, special, incidental, indirect, consequential, reliance, lost or imputed profits, substitute services, or any other type), whether based on contract, tort (including negligence and strict liability), indemnity, or contribution. Such losses or damages may arise from the use or misuse of any suggestions, information, or content provided through the Services, the Website, or Social Media.

Ann Théato and her employees and agents, collectively referred to as “We,” retain the right to decline or terminate the provision of any Services to any individual, should we determine, at our discretion, that you are causing disruption, behaving inappropriately, or are at risk or under the influence of alcohol or substances. In such cases, we may direct you to an appropriate organization for assistance. Additionally, we reserve the right to terminate this website at any time.

You are not permitted to create personal audio recordings of your private readings, referred to as “Audio Recordings,” but if you wish a recording to be made, please request Ann Théato’s assistance at the outset of your appointment. She will use Zoom to record the session and provide you with a link to the audio, which will be accessible for seven days, after which it will be deleted. Publishing any Audio Recording on social media platforms, websites, or elsewhere without prior written consent from Ann Théato is strictly prohibited. Video recordings and Audio recordings during group events require prior written consent from Ann Théato.

Additionally, if at any point during the reading you feel that the Psychic or Medium has not made a connection within the first 10 minutes, you are required to immediately inform the Medium. In such a case, the reading will be terminated, and no further payment will be necessary. Any monies already paid will be refunded to you in the same manner in which they were originally given. Any reading that proceeds beyond the initial ten minutes must be paid for in full.

 For PRIVATE READINGS & PAST LIFE REGRESSION APPOINTMENTS: Your booking will be considered confirmed only upon receipt of payment, which must be received at least 48 hours before your scheduled private appointment. If you cancel your appointment with more than 48 hours’ notice, you may either reschedule your appointment or receive a full refund. Cancellations made within less than 48 hours before your appointment are not eligible for a refund. In the event of Ann Théato cancelling, all funds will be returned. If you arrive late for your session, Ann Théato will make every effort to accommodate, but she cannot extend the allocated session time.

TERMS & CONDITIONS — EVENTS, WORKSHOPS, MENTORSHIP PROGRAMMES, AND DEVELOPMENT COURSES

Booking & Payment
Your booking will only be confirmed once full payment has been received. Please ensure you select the correct product, date, and time before purchasing.

Client Responsibility for Payment Provider Actions
You agree that you are fully responsible for any fees, charges, or financial penalties incurred as a result of actions taken by your payment provider, including but not limited to blocked or held transactions, chargebacks, or reversal fees.

If a chargeback or payment dispute is initiated, you acknowledge that Ann Théato reserves the right to suspend or terminate your access to any products, services, or content until the matter has been fully resolved.

Additionally, you agree to reimburse Ann Théato for any fees or costs associated with resolving such disputes, including administrative or legal fees, where applicable. 

Accidental Bookings
If you book in error, you will still be liable for any unrecoverable payment processing fees charged by third-party providers (e.g., Stripe, PayPal, Kajabi) should a refund be issued.

Cancellations (14 Days or More Before Event)
Cancellations made 14 days or more in advance are eligible for a full refund, minus any unrecoverable payment processing fees charged by third-party providers. 

Cancellations (Within 14 Days of Event)
Cancellations made within 14 days of the event are non-refundable.

Non-Attendance
No refunds, whether partial or full, will be provided if you arrive late or fail to attend your booked event, workshop, class, or development course.

Lateness & No-Shows
Clients are expected to join their session promptly at the scheduled start time. Ann Théato will keep the Zoom room open for 15 minutes from the scheduled start time.

If the client has not joined or made contact within that 15-minute window, the session will be considered forfeited and fully chargeable, with no refund or rescheduling available.

This policy applies regardless of whether the client subsequently becomes available after the 15-minute period has passed. Please ensure that you check your connection, time zone, and Zoom link before the session begins.

If Ann Théato Cancels
In the unlikely event that Ann Théato cancels the session, all funds will be refunded in full

During private group sessions and events, individuals aged 15-18 may attend only if accompanied by a parent or legal guardian. This recommendation is made by Ann Théato due to the potentially deep emotional content covered, which may not be suitable for a younger audience.

These terms and conditions shall be interpreted in accordance with English Law, and any legal action against the company must be pursued in an English Court.

ADDITIONAL TERMS FOR ONLINE EVENTS AND EXPERIENCES WITH ANN THÉATO

Entertainment Purposes Only
All online sessions, including mediumship demonstrations, guided meditations, past-life regressions or hypnosis sessions, interactive talks, Q&A sessions, Tarot workshops, flower readings, and other online experiences, are offered for entertainment purposes only in accordance with UK law. No specific outcome, insight, or personal message can be guaranteed, and not every attendee will receive a personal message.

Camera & Attendance Policy
For the integrity of the session and safeguarding reasons, all attendees are expected to have their cameras switched on for the duration of the event. Late arrivals, failure to join the Zoom session on time, or failure to have cameras switched on may result in loss of access, removal from the session, and no refund.

Behaviour & Removal
Ann Théato reserves the right to remove any attendee whose behaviour is disruptive, inappropriate, or negatively impacts the experience for others. Removal from the session will not qualify for a refund.

Message Themes & Expectations
While themed evenings may focus on specific energies, such as maternal or paternal love, Ann Théato cannot guarantee that messages will come from a specific individual, relationship, or family member.

Recording Policy
Attendees may not record any session, including video, audio, screenshots, or screen recordings. Any attendee found recording will be removed immediately without refund. Ann Théato may record sessions for her own records; these recordings will not be shared or made available to attendees.

Technical Requirements
It is the attendee’s responsibility to ensure they have a stable internet connection and functioning Zoom access. Refunds will not be issued for connectivity or technical issues occurring on the attendee’s side.

Time Zone Responsibility
Attendees are responsible for checking the event start time in their own time zone. We recommend using tools such as WorldTimeBuddy  to verify the correct time. Ann Théato cannot be held responsible if an attendee misses the session due to a time zone misunderstanding.

No Guaranteed Results
Attendees understand that experiences, messages, insights, exercises, or answers provided during these sessions are for entertainment only. Results, experiences, or messages cannot be guaranteed.